APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in Service Now, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Service Now Architect
Hybrid Mode
Experience Level: 9+ Years

Responsibilities
• Manage the Service Now solution design for large, complex projects
• Understand the business context and how to translate business and functional requirements into a sustainable Service Now implementation
• Work with program resources to define sustainment governance and processes as part of operational transition
• Provide insight and expertise into the Service Now platform capabilities and vendor product roadmap
• Provide the final technical escalation point for technical teams
• Develop recent tools and approaches for Service Now development
• Review user stories and provide story points to size the user stories
• Document technical specifications, technical/architectural design documentation

Required Qualifications
• Bachelor's degree in software engineering, Information Systems, Business, or equivalent
• Minimum of 6+ years of Service Now implementation experience in large complex environments
• Minimum of 5+ years of technology implementations
• Advanced understanding of Service Now development practices
• Information Technology experience required, including development, implementation,



and maintenance of large-scale systems
• Advanced Service Now technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL's, Import Sets, Transform Maps, and Update Sets
• Knowledge and experience with Java Script, Power Shell, JSON, REST, and SOAP
• Knowledge and experience with Service Now to Middleware integrations with technologies such as TIBCO, Kafka, Mule Soft, Dell Boomi etc.
• Knowledge and experience with front-end technologies such as HTML, CSS, AngularJS, Bootstrap
• Demonstrated ability to work in a fast-paced and changing environment with short deadlines
• Proficient in Agile development and all phases of the Application Development Lifecycle
• Strong technical project management and/or leadership skills
• Experience with software development support tools (e.g. Jira, Rally, etc.)
• Service Now Certified Implementation Specialist (CIS) (any one or more areas, e.g. ITSM, HRSD, CSM, etc.)

Preferred Qualifications
• Master's degree – MBA / MCA / master's in software engineering
• Experience working with multiple technology platforms

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

📌 ServiceNow Architect (India)
🏢 APN Consulting
📍 India