We are looking for an enthusiastic and customer-oriented Customer Service Representative (Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a protected and engaging environment in our game zone and trampoline park.
Key Responsibilities
- Greet and interact with visitors to provide a warm and welcoming experience.
- Address customer queries related to games, activities, and facilities promptly and professionally.
- Assist visitors in understanding and participating in games and activities.
- Promote and cross-sell games, packages, and other offerings to maximize customer engagement.
- Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.
- Provide information about rules, safety instructions, and game mechanics to visitors.
- Handle minor troubleshooting for games and escalate technical issues as needed.
- Maintain a clean,
organized, and safe environment for customers.
- Gather feedback from customers to continuously improve service delivery.
Qualifications And Skills
l High school diploma or equivalent; a bachelor's degree is a plus.
l Prior experience in customer service, hospitality, or a related field is preferred.
l Strong interpersonal and communication skills.
l Enthusiastic, energetic, and able to engage with people of all ages.
l Ability to multitask and handle a dynamic work environment.
l Basic knowledge of safety protocols in activity zones is an advantage.
What We Offer
l A vibrant and fun work environment.
l Opportunities for growth within the company. Shift Time: 12 Noon to 10 Evening
l 11000 NTH+ PF and ESIC
If you have a passion for delivering exceptional customer experiences and thrive in a dynamic environment, we'd love to have you as part of our team!
For interview contact on (phone hidden) or [Confidential Information]
📌 Customer Service Representative (Jaipur)
🏢 Electro Puno
📍 Jaipur
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