Permanent Position: Airport Passenger Support Staff
Company Overview: Airstriprealtech is a leading airport management
company based in Pune, Maharashtra, India. We provide a wide range
of services to ensure smooth and efficient operations at airports, including passenger support, security, and ground handling. Our
team is dedicated to providing the highest level of customer
service and ensuring a pleasant experience for all passengers. Job
Summary: We are currently seeking a highly motivated and
customer-oriented individual to join our team as an Airport
Passenger Support Staff. In this role, you will be responsible for
assisting passengers with their travel needs and ensuring a
seamless and enjoyable airport experience. You will also be
responsible for maintaining a safe and secure environment for all
passengers and airport staff. Key Responsibilities: - Greet and
assist passengers at airport check-in counters, security
checkpoints, and boarding gates - Provide information and
assistance to passengers regarding flight schedules, gate changes, baggage requirements, and other travel-related inquiries - Assist
passengers with special needs, such as elderly or disabled
individuals, families with small children, and non-English speaking
passengers - Ensure compliance with airport security regulations
and assist with security screenings as needed - Monitor passenger
flow and assist with crowd control to maintain a safe and organized
environment - Handle and resolve customer complaints and issues in
a professional and timely manner - Collaborate with other airport
staff, including ground crew and airline personnel, to ensure
efficient and timely operations - Maintain a clean and organized
work area and assist with general airport duties as assigned
Qualifications: - High school diploma or equivalent - Previous
customer service experience, preferably in a fast-paced environment
- Excellent communication and interpersonal skills - Ability to
remain calm and professional in stressful situations - Basic
knowledge of airport operations and security procedures is a plus -
Must be able to work flexible hours, including evenings, weekends, and holidays - Must be physically able to stand for extended
periods of time and lift up to 50 pounds - Must pass a background
check and obtain necessary security clearances We Offer: -
Competitive salary and benefits package - Opportunities for career
growth and development - A energetic and supportive work environment
- Training and resources to enhance your skills and knowledge If
you are passionate about providing exceptional customer service and
have a strong desire to work in the aviation industry, we encourage
you to apply for this exciting opportunity with Airstriprealtech.
Join our team and be a part of the exciting world of airport