Job Description

Job Description:

- This role will help to ensure the reliability of a diverse set of applications across our AWS infrastructure.
- To be successful in this role you will need to collaborate and pair with team members, have solid technical skills, and a passion for technology.
- The individual we seek is skilled in observability, excellent at troubleshooting, and has strong problem-solving skills.
- You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.

Responsibilities:

- Troubleshoot deployment failures and infrastructure issues across our full AWS infrastructure stack (EKS, RDS, ..); This incudes dev, test, and production environments
- Create and maintain monitors for uptime and performance using Datadog, Cloud Watch and other monitoring tools.
- Find ways to help reduce errors in systems and reduce noise in monitors and alerts
- Work with others on user stories to improve system health
- Help create and prioritize work / stories
- Participate in standups with US and India team
- Help define runbooks and automation to solve production problems
- Troubleshoot applications from a configuration and logging perspective
- Assist with responding to and analyzing security events from security tooling
- Help train others to take on SRE responsibilities
- Assist with performance optimization by identifying performing bottlenecks and making recommendations on improvements
- Verify systems are monitored,



backed up, and following best practices ... via audits and automation
- Investigate how to take better advantage of the tools we use for monitoring, security

Requirements:

- Bachelors degree in computer science or equivalent experience is required.
- 3+ years of experience for the following:
- AWS (EC2, EKS, ECS, S3, RDS, Cloud Watch, Cloud Trail, IAM, AWS CLI, etc.). Experience with containers and EKS is a must.
- Linux (Centos, Amazon Linux, Ubuntu, ..)
- Git source code management (Gitlab, Git Hub)
- Bash shell scripting or other scripting / programming experience
- SaaS based Web application experience
- Relational Database performance and monitoring (Postgres RDS preferred)
- Experience with Jenkins or similar CI/CD tooling
- A solid understanding of the components that make up production systems (Memory, CPU, Disk space, Disk i/o, Network i/o, etc.) is required.
- Strong experience with monitoring, alerting, and log aggregation tools: Datadog, AWS Cloud Watch, Pager Duty, Statuspage.
- Ability to read and interpret application server logs, outputs, Cloud Trail and other critical logging output
- Excellent troubleshooting skills required.

Nice to Have Skills:

- Prior application coding and debugging experience (Ruby, Python, etc.)
- Terraform and/or Cloud Formation
- Experience troubleshooting application integrations
- Other Technologies: Cloudflare, AWS Guard duty, Crowdstrik

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