Job Description – Customer Support Executive (Walmart Process)Position: Customer Support Executive (International Voice Process)Process: WalmartLocation: Jaipur, RajasthanEmployment Type: Full-TimeJob SummaryWe are looking for dynamic and customer-focused professionals to join our Walmart International Voice Process. The ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.Key Responsibilities- Handle inbound customer calls for the Walmart process.- Resolve customer queries related to orders, deliveries, payments, returns,



and general account support.- Provide accurate information while ensuring excellent customer service.- Maintain high levels of customer satisfaction and adhere to quality standards.- Document customer interactions accurately in the CRM system.- Meet productivity, quality, and attendance targets.Eligibility Criteria- Any Undergraduate or Graduate.- Minimum 6 months of International Voice BPO experience is mandatory.- Excellent English communication skills.- Comfortable working in rotational shifts.- Solid problem-solving and customer handling skills.Selection Process- HR Interview- Operations InterviewAssessment- Versant Level: C1 US VoicePreferred Skills- Excellent verbal communication.- Customer service orientation.- Ability to work under pressure.- Basic computer knowledge.- Immediate joiners preferrInterested candidates can apply on [email protected]

📌 Customer Support Executive (Udaipur)
🏢 JMD Technologies
📍 Udaipur