- Strong understanding of AI-driven revenue workflows using Agentforce, including autonomous agent configuration and revenue process automation.
- Experience implementing and configuring Revenue Cloud Advanced across the revenue lifecycle, including quoting, contracting, billing, and revenue recognition.
- Ability to gather business requirements and translate them into Agentforce and Revenue Cloud solutions.
- Experience with Salesforce CPQ and its integration with Revenue Cloud Advanced.
- Hands-on experience with Salesforce data models, Flows,
and standard/custom objects related to revenue and billing operations.
- Experience collaborating with Finance, Sales Operations, and IT stakeholders to align revenue processes with business objectives.
- Experience supporting UAT, data migration, deployment, and go-live activities for ARM/RCA implementations.
- Ability to troubleshoot issues related to agent workflows, billing rules, revenue schedules, and revenue recognition.
- Robust Salesforce development experience with Apex, Triggers, Lightning Web Components (LWC), and custom development to extend ARM/RCA functionality.
- Excellent communication skills with the ability to collaborate across cross-functional teams and document functional and technical solutions.