- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Location: PAN India
Requirements

- 5–8 years of hands-on Salesforce development experience.

- 6 months to 1 year of practical experience working with Salesforce Agentforce and Salesforce AI capabilities.

- Salesforce Agentforce Developer to help drive the next generation of AI-powered automation within our Salesforce ecosystem.

- Salesforce development expertise with hands-on experience in Agentforce and AI capabilities to deliver intelligent, autonomous solutions that enhance business processes across Sales and Service functions.

- Responsible for designing, developing, and maintaining AI-driven agents and workflows, integrating generative AI capabilities into existing CRM processes, and delivering scalable, secure, and innovative solutions on the Salesforce platform.

- Design, develop, and deploy autonomous agents and AI-powered workflows using Salesforce Agentforce, including Prompt Builder, Copilot/Vibes, and Custom or Standard Agents.

- Build, enhance, and maintain Salesforce applications using Apex, Triggers, Lightning Web Components (LWC), and related platform technologies.

- Configure and extend Sales Cloud and Service Cloud solutions to support intelligent automation and AI-driven business processes.

- Implement prompt engineering strategies, Retrieval-Augmented Generation (RAG) patterns, and AI workflows while ensuring compliance with Salesforce security and governance standards.





- Develop and maintain integrations between Salesforce and external applications using REST and SOAP APIs to provide real-time contextual data for Agentforce solutions.

- Collaborate with business analysts, product owners, architects, and stakeholders to translate business requirements into scalable AI-enabled solutions.

- Perform testing, troubleshooting, and optimization of AI responses and agent performance to ensure accuracy, reliability, and operational stability.

- Support production deployments, issue resolution, and continuous improvement initiatives across Salesforce and Agentforce implementations.

- Strong expertise in Apex, Triggers, Lightning Web Components (LWC), SOQL, SOSL, and Java Script.

- Extensive experience with Salesforce Sales Cloud and Service Cloud implementations and customization.

- Strong understanding of Salesforce security architecture, including profiles, permission sets, sharing rules, and data access controls.

- Experience designing and implementing API integrations using REST and SOAP services.

- Solid analytical, problem-solving, and communication skills.

- Passion for emerging AI technologies and applying them to real-world business challenges.

- Exposure to Salesforce Marketing Cloud and cross-cloud integration scenarios.

- Understanding of Salesforce Data Cloud concepts, data harmonization, and AI-driven customer engagement solutions.

- Salesforce AI Associate Certification.

- Agentforce Accredited Professional Certification.

- Salesforce Platform Developer I and/or Platform Developer II Certification.

- Experience working in Agile, Scrum, or iterative delivery environments.

Benefits

- A challenging, innovating environment.

- Opportunities for learning where needed.

📌 Salesforce Agentforce Developer (India)
🏢 GeekSoft Consulting
📍 India