Position: Passenger Service Executive Company

Overview: Bluespirit is a leading airport ground handling company

based in Mumbai, Maharashtra. We provide a range of services to
airlines, including passenger handling, baggage handling, and
aircraft servicing. Our team is dedicated to providing exceptional
customer service and ensuring a smooth and efficient travel

experience for all passengers. Job Overview: We are seeking a

highly motivated and customer-oriented individual to join our team
as a Passenger Service Executive. As a Passenger Service Executive, you will be responsible for providing excellent customer service to
all passengers at the airport. You will assist passengers with
check-in, boarding, and any other inquiries they may have. You will
also be responsible for ensuring the safety and security of all

passengers throughout their journey. Key Responsibilities: - Greet

and assist passengers at check-in counters, boarding gates, and
other designated areas - Check passengers' travel documents and
ensure they are valid - Assist passengers with baggage check-in and
collection - Provide information and assistance to passengers
regarding flight schedules, delays, and any other inquiries -
Handle any issues or complaints from passengers in a professional
and timely manner - Ensure the safety and security of all




passengers by following standard operating procedures - Communicate
effectively with other airport staff and airline personnel to
ensure a smooth travel experience for passengers - Handle cash and
process payments for excess baggage, upgrades, and other services -
Maintain a clean and organized work area at all times - Adhere to
all company policies and procedures to ensure a safe and efficient

work workplace Qualifications: - High school diploma or

equivalent - Previous customer service experience is preferred -
Excellent communication and interpersonal skills - Ability to
remain calm and professional in high-stress situations - Strong
problem-solving and decision-making skills - Willingness to work in
a fast-paced and dynamic environment - Must be able to work
flexible hours, including weekends and holidays - Fluency in
English and Hindi is required, knowledge of other languages is a
plus - Must be physically fit and able to stand for long periods of
time If you are a team player with a passion for providing
exceptional customer service, we encourage you to apply for this
exciting opportunity. Join our team at Bluespirit and be a part of
creating a positive travel experience for all

passengers.

📌 Passenger Service Executive || Airport Ground StaffJob (Mumbai)
🏢 Bluespirit
📍 Mumbai