Job Title: General Manager – Contract Logistics Operations Job Purpose: Lead and oversee end-to-end Contract Logistics Operations across multiple locations, ensuring operational excellence, customer satisfaction, profitability, compliance, and continuous business growth. Key Responsibilities: Lead warehouse, transportation, and distribution operations. Drive operational efficiency, cost optimization, and service excellence. Manage P&L;, budgets, and operational KPIs. Ensure compliance with statutory, safety, and quality standards. Build robust customer relationships and handle key escalations. Lead contract implementation and process improvement initiatives. Develop and mentor high-performing operations teams. Coordinate with Sales, Finance, HR, and other support functions to achieve business objectives. Qualification & Experience: Graduate/Postgraduate in Supply Chain, Logistics, Operations, or Management. 15–20 years of experience in Contract Logistics/3PL operations, including at least 5 years in a leadership role. Key Skills: Contract Logistics, Warehousing, Distribution, P&L; Management, WMS/ERP, Customer Relationship Management, Process Improvement, Leadership, Strategic Planning, and Stakeholder Management.

📌 Operations Manager (Mumbai)
🏢 Total Group
📍 Mumbai