Key Responsibilities

- Operations Oversight: Manage the cashless desk, insurance desks, and medical billing operations for all empanelled TPAs, corporate schemes, and government health packages.
- Pre-Authorization & Approvals: Oversee timely submission of pre-authorization forms, initial estimates, enhancement requests, and final discharge approvals.
- Denial & Query Management: Handle claim queries, short payments, rejections, or denials from insurers by coordinating with clinical and medical record teams.
- Liaison & Networking: Build and maintain qualified relationships with insurance companies, TPAs, and corporate houses.
- Compliance & Auditing: Ensure complete alignment with hospital pricing policies, package rates, regulatory standards, and individual insurance contract terms.
- Team Leadership: Train, mentor, and supervise TPA executives, billing staff, and front-desk helpers to ensure patient satisfaction and low turnaround times.

Qualification

- Education: Bachelor’s degree in Business Administration, Healthcare, Management, or a related field.
- Experience: 2 to 5+ years of experience.

Work Location: In person

📌 Cashless Manager (Sasaram)
🏢 Narayan Medical College & Hospital
📍 Sasaram