Gyanic G-Tek Private Limited is looking for a CRM Executive to manage student leads generated through events, college outreach, digital campaigns, seminars and scholarship tests.

The selected candidate will be responsible for maintaining accurate student data, verifying registrations, tracking follow-ups and ensuring timely communication with prospective students.

# Key Responsibilities

* Enter, organise and update student leads in the CRM system.

* Verify student names, phone numbers, email addresses, locations and course interests.

* Identify and remove duplicate, incomplete or invalid registrations.

* Assign leads to calling, counselling and follow-up teams.

* Track each student from registration to engagement, counselling and enrolment.

* Send approved WhatsApp, SMS and email communication.

* Manage webinar invitations, scholarship-test updates and event reminders.

* Maintain lead status, follow-up dates and communication history.

* Coordinate with Registration Desk, College Outreach, Marketing and Calling teams.

* Prepare daily reports on leads received, verified, contacted and converted.

* Monitor pending follow-ups and ensure no genuine lead is missed.

* Handle student data confidentially and follow company data-protection procedures.

* Support management with city-wise, event-wise and campaign-wise CRM reports.





# Candidate Requirements

* 1–3 years of experience in CRM operations, lead management, customer support, telecalling or data management.

* Valuable knowledge of Excel, Google Sheets and CRM software.

* Strong attention to detail and data accuracy.

* Good communication and coordination skills.

* Ability to manage large volumes of student data.

* Comfortable working with targets and daily reporting.

* Basic understanding of WhatsApp, SMS and email campaign tools.

* Ability to work under deadlines during campaign periods.

# Preferred Experience

Candidates with experience in EdTech companies, coaching institutes, educational counselling, admissions, event registrations or student lead management will be preferred.

# Key Performance Indicators

* Accuracy of CRM data

* Percentage of registrations verified

* Speed of lead assignment and follow-up

* Reduction in duplicate and invalid leads

* Number of students successfully contacted

* Registration-to-counselling conversion

* Counselling-to-enrolment conversion

* Timeliness and accuracy of daily reports

This is a data-focused and coordination-intensive role requiring accuracy, discipline and consistent follow-up.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 CRM Executive – Student Engagement (Delhi)
🏢 Gyanic G-Tek Private
📍 Delhi