- Increase standards of customer service.
- Provide training and development for staff.
- Communicate with Franchise owners on a regular basis.
- Ensure quality consistency across the respective outlets.
- Maximize sales and profitability in the Outlets.
- Ensure that the sales targets are met for the respective outlets.
- Manage day-to-day operations within the organization.
- Oversee employee work on a daily basis to ensure adherence to organizational standards,
guidelines and SOP.
- Meet regularly with managed employees to provide critical feedback and encouragement.
- Manage employee schedules, including working hours.
- Track employee activity, including successful completion of designated tasks.
- Liaise with senior-level officers to coordinate and report on ongoing issues.
- Create and deliver reports to senior-level officers and maintain effective meeting notes.
- Identify organizational or employee-related issues and create effective solutions.
JOB REQUIREMENTS
- Proven leadership skills and the ability to effectively manage others
- Distinct communication skills, including a willingness to offer positive and negative feedback as
needed
- Strong interpersonal skills with a proven ability to communicate across different levels of an
organization
- Working knowledge of basic computer operating systems, such as Posist, and Microsoft Office.
- Excellent organizational skills and an ability to create easily-followed guidelines for others.
- Strongly self-motivated, including studying and maintaining a working knowledge of industry
standards and trends.
📌 Area Manager (Delhi)
🏢 Xero Degrees
📍 Delhi
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