Overall Operations and ensuring that the lab develops and uses a quality system
approach to laboratory testing.
What the role entails – Key accountabilities/ responsibilities
- Ensure accurate and timely reporting of test results on
samples that are fit for examination
- Ensuring all the required reports are delivered as per the
TAT.
- Support Internal and external client’s scientific needs
- Ensure the laboratory develops and uses a quality system
approach to laboratory testing to provide accurate and reliable tests results,
Involve QA Assessments
- Ensure safety measures such as Physical, Chemical and
Biological Hazards are followed to ensure safe environment for employees.
- Interpret results and provide diagnostic information to
physicians and medical professionals to guide patient treatment.
- KOL Connects
- Engage in clinical research to advance the field of
pathology and improve diagnostic techniques
- Publish findings in peer-reviewed journals and present at
scientific conferences.
- Ensure customer complaints and Queries are resolved as per
the SLA’s defined CRM and capture the customer interactions in CRM
- Monitor the technical aspects of the laboratory, such as
timely calibration of the various instruments installed, running of the
controls to ensure accurate results of the samples tested, daily maintenance of
the machines for which the concerned engineer are to be contacted on need basis
What we are looking for in you
- Candidates with prior relevant work experience preferred
- Excellent people management, communication and analytical skill.
- Good and administration Skills