We are looking for an enthusiastic Student Counsellor who can speak with prospective students, understand their learning goals, explain our courses, and guide them through the enrollment process. This is a target-oriented counselling role focused on lead conversion through phone calls and WhatsApp follow-up.
Key Responsibilities
- Call leads generated through Google Forms, social media campaigns, webinars, and referrals.
- Explain course details, batch schedules, fees, and learning outcomes clearly.
- Understand student background (student / job seeker / entrepreneur / working professional) and recommend the right program.
- Follow up interested leads through WhatsApp, calls, and email.
- Schedule students for free orientation sessions or webinars.
- Maintain lead status and daily updates in Google Sheets or CRM.
- Coordinate payment confirmation and enrollment process.
- Send class reminders and onboarding information to enrolled students.
- Collect feedback and testimonials after course completion.
Skills Required
- Good spoken Tamil and English.
- Confident phone communication and counselling ability.
- Basic knowledge of WhatsApp Business, Google Sheets, and Google Forms.
- Friendly, patient, and persuasive communication style.
- Ability to follow up consistently without sounding pushy.
- Interest in education, digital marketing, or career counselling is an advantage.
Preferred Candidate
- Any graduate / diploma holder.
- Prior experience in telecalling, academic counselling, edtech sales, training institutes, or customer support is a plus.
Working Model
- Flexible working hours (approximately 3–5 hours/day initially).
- Calls can be made from home using office phone and internet.
- Daily reporting through WhatsApp or Google Sheets.
Pay: ₹8,867.44 - ₹15,760.52 per month
Benefits:
- Cell phone reimbursement
- Adaptable schedule
Work Location: Hybrid remote in Coimbatore, Tamil Nadu (Coimbatore)