Roles and responsibility
● Make outbound calls to potential customers to generate leads and explain the company's products or services.
● Follow up with prospects and existing customers to ensure customer satisfaction and gather feedback.
● Maintain a database of customer information and update call records regularly.
● Handle customer inquiries and resolve any issues or concerns professionally.
● Achieve daily/weekly/monthly call targets and conversion goals.
● Collaborate with the sales and marketing team to identify opportunities for growth
Provide accurate information to customers regarding products, pricing, and offers
Key Skills Required:
● Excellent communication skills (verbal and written) in English and Marathi
● Robust interpersonal skills with the ability to build rapport with customers.
● Persuasive and confident in pitching products or services.
● Ability to handle rejections positively and maintain a professional attitude.
● Basic computer skills and familiarity with CRM tools.
● Ability to work in a fast-paced environment and meet targets.