Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding and supporting teams throughout the design and delivery phases, ensuring that development standards are maintained. The position focuses on aligning software performance and scalability with the broader business goals, while fostering collaboration and innovation within the team to meet project milestones effectively.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of best practices to enhance software quality and efficiency.
- Facilitate communication between stakeholders and technical teams to ensure alignment on project objectives.
- Mentor and support junior team members to foster professional growth and skill development.

Skilled & Technical Skills:

- Must To Have Skills: Proficiency in Amazon Connect.
- Strong knowledge of cloud-based contact center solutions and their integration within custom software environments.
- Experience in designing scalable and high-performance software architectures.
- Ability to troubleshoot complex technical issues and provide effective solutions.
- Familiarity with software development lifecycle methodologies and quality assurance processes.
- Excellent communication skills to coordinate across diverse teams and stakeholders.

Additional Information:

- The candidate should have minimum 5 years of experience in Amazon Connect.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

📌 Custom Software Engineering Lead (Pune)
🏢 Accenture
📍 Pune