We are hiring for domestic processes - HSBC (Customer Service related to credit cards of HSBC + Cross selling of credit card schemes, offers and products)
Send CV on WHATSAPP at 9831 471 409
Requirements: EXPERIEBNCED candidates
Salary : For experienced 38K in hand || 45KCTC
Shifts: DAY shift rotational || any day shift of 9 hours with a 1 hour break
Tentative time window - 6:30 AM to 8.30 PM (any 9 hour shift with a 1 hour break in this window)
Working days : 5 days of working.
Week-off: Any 2 rotational week-offs
Transport - Centralised Pick up and drop services from Thane station
Job Type: Full-time
Job description :
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in voice process. The successful candidate will be responsible for handling customers' queries and providing timely and accurate assistance.
Key responsibilities :
1. Responding to customers' queries and resolving issues in a professional and timely manner.
2. Providing customer service through phone calls.
3. Maintaining high level of customer satisfaction.
4. Collaborating with team members and other departments to ensure effective problem resolution.
Requirements:
1. Graduate qualification.
2. Excellent communication skills
3. Ability to work in a dynamic and rapid-paced environment.