- Monitoring and maintaining networks and servers.
- Upgrading, installing, and configuring new hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and performing access control.
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving data.
- Developing data retrieval and recovery procedures.
- Designing and implementing productive end-user feedback and error reporting systems.
- Keeping up to date with advancements and best practices in IT administration.
- Troubleshoot and resolve technical problems or issues related to computer software and systems
- Maintenance, service and upkeep of the systems and all the hardware IT devices.
- Deal and negotiate with vendors for purchasing new equipment for the company if and when needed.
- Analyze, recommend, and implement process improvements
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Train or instruct users in the proper use of hardware or software
- Follow all company policies and procedures; protect company assets
- Providing Remote Technical support for team members working remotely.
- Analyze incidents and determine the level of support required. Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- Utilize network monitoring tools to identify system/network outages.
- Troubleshooting, analyzing, resolving technical issues (MS Office Suite, Windows OS, laptop, desktop, kiosks/touchscreens, printers, mobile devices like Apple/Android).
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Application Question(s):
- How much exp. you have as an IT Exexutive
- 1. Current CTC-