Cybersecurity Senior Analyst - Illumio - (26000FHI)
Manage capacity management
Software update of PCE and VENs
Manage life cycle of the product (end of support, compatibility...)
Manage safety rules for GTS flows
Reporting
Reviews / control of the rules implemented by the business
Respond to an audit request
Managing support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solution
Analysis of console alerts
Error message analysis on the DSM console
Activating/deactivating specific rules
Profile
Exp : 4 yrs to 10 yrs
Ensure service quality, customer relations, service strategy, implementation of new functionalities
Onboarding new applications and recent customers with Start-up assistance and Validation of the adequacy of the solution
Monitoring and analysis of PCE alerts on the console
Monitoring VENs
Ensure continuity and recovery of the IT PCE service
Ensure support tasks
Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users
Maintain documentation
Manage capacity management
Software update of PCE and VENs
Manage life cycle of the product (end of support, compatibility...)
Manage safety rules for GTS flows
Reporting
Reviews / control of the rules implemented by the business
Respond to an audit request
Managing support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solution
Analysis of console alerts
Error message analysis on the DSM console
Activating/deactivating specific rules
Ensure production and development platforms stability and performances.
Follow licenses (per server)
Guaranty service availability (24/7), including monitoring, management of disaster recovery plan, infra weekends planned operations and on call.
An experience on Illumio’s solution would be a plus.
Experience on UNIX/Linux systems is mandatory.