Hyderabad, Telangana
Job Summary
To diagnose and resolve complex technical issues impacting business operations,facilitate root cause analysis and enhance customer feedback for support operations.
Key Responsibilities

Key Responsibilities

Manage and support Azure IaaS components including Virtual Machines, VNets, Subnets, NSGs, Load Balancers, and Storage Accounts
Perform advanced Linux administration (RHEL, Ubuntu, SUSE) including patching, performance tuning, troubleshooting, and security hardening
Handle P1/P2 incidents , perform root cause analysis, and lead bridge calls with stakeholders
Implement and manage identity & access controls using Azure AD (Entra ID) and RBAC
Monitor infrastructure using Azure Monitor, Log Analytics, and Defender for Cloud
Ensure security compliance (CIS hardening, patch compliance, encryption, vulnerability management)
Automate infrastructure provisioning using Terraform / ARM templates / scripting
Design and manage networking components including route tables, load balancers, and connectivity solutions




Support cost optimization and performance tuning initiatives in Azure
Collaborate with application, DB, and DevOps teams for deployment and issue resolution
Create and maintain runbooks, SOPs, and technical documentation
Skill Requirements

Solid experience in Azure IaaS services (VMs, Storage, Networking) Deep expertise in Linux Administration (L3 level) Experience in incident management & troubleshooting (L3 support) Hands-on with Azure security & monitoring tools Secondary / Good to Have Infrastructure as Code (Terraform / ARM / Bicep) CI/CD exposure (Azure DevOps) Scripting (Shell / Python / PowerShell) Knowledge of Windows (L2 level) and hybrid environments Experience & Qualification 6–10+ years in IT infrastructure / cloud support Mi

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📌 Lead Administrator (Support &Operations) (Hyderabad)
🏢 HCLTech
📍 Hyderabad