Department: Testing

Experience: 5–7 Years

Location: Unit 1

Reporting to: Head of Testing

Role Objective

The Assistant Manager – Commercial will serve as the critical link between the technical testing department and commercial operations. This role involves managing the end-to-end lifecycle of testing inquiries—from quotation and material coordination to final invoicing—ensuring seamless internal communication and high-quality customer service.

Key Responsibilities

1. Commercial & Quotation Management

- - Customer Liaison: Act as the primary point of contact for customer inquiries, ensuring timely and professional responses.
- ERP Administration: Generate and manage accurate quotations within the ERP system.
- Invoicing: Oversee the timely raising of testing invoices upon project completion and follow up on payment milestones.

2. Operational & Testing Oversight

- - Testing Coordination: Schedule tests in alignment with laboratory availability and client timelines.
- Material Management: Proactively arrange end fitting materials and coordinate all necessary supplies for T2 testing ends.
- Consumables Tracking: Monitor and coordinate the testing of consumables to ensure no delays in the testing cycle.

3. Internal Liaison & Documentation

- - Cross-Functional Coordination: Collaborate with Design, Stores, Projects, Production,



and Accounts departments to ensure resource availability and process flow.
- Records Management: Maintain meticulous documentation of test reports, commercial contracts, and compliance papers.
- Reporting: Prepare comprehensive MIS reports and PowerPoint presentations for management review.

Candidate Requirements

Education & Experience

- - Education: Bachelor’s Degree/Diploma in Mechanical or Electrical Engineering.
- Experience: 5–7 years of experience in a sales back-office or commercial coordination role.
- Industry Background: Previous experience in a technical product/service company (e.g., Refrigeration, DG sets, or Heavy Engineering) is highly preferred.

Technical & Soft Skills

- - Proficiency in ERP software and MS Office (Advanced Excel and PowerPoint).
- Solid understanding of commercial terms, taxation, and technical specifications.
- Excellent communication skills with the ability to bridge the gap between technical teams and customers.
- High attention to detail and ability to manage multiple deadlines simultaneously.

Key Performance Indicators (KPIs)

- - Turnaround time (TAT) for inquiry replies and quotation generation.
- Inventory Accuracy of material coordination for T2 testing.
- Timeliness of invoice generation and MIS reporting.
- Efficiency of inter-departmental coordination.

📌 Assistant Manager – Commercial (Testing) (Chennai)
🏢 Tag
📍 Chennai