The primary charter of an FTA is to enable adoption of technology applications by diverse set of users in the Foundation and partner organizations – Field members, District/State leaders, community volunteers, doctors, nurses, lab technicians, school teachers/principals, university faculty and staff etc.
An FTA is expected to
- Understand the process and operations of the assigned domain (e.g teacher development, community healthcare, university admissions)
- Understand working of the assigned technology applications
- Prepare user guides/videos
- Setup the application and data
- Train the users
- Support the users
- Track adoption
- Analyze the data captured in the application and prepare reports and graphs.
To be successful in this role one needs to be comfortable in
- Working with set of users that may have less prior exposure to technology (e.g community volunteers & health workers)
- Using technology tools – mobile apps, web apps, reporting tools, Microsoft/Google productivity tools, multimedia tools etc.
- Travelling and working in remote field locations
- Communicating effectively in one or more Indian languages ( Hindi or Kannada)
Career Path
This role will provide tremendous opportunity to learn recent domains and technologies and be part of some unique digital transformation initiatives in the social sector. FTA’s will get first-hand experience in designing, developing, and deploying software and will get access to some of the
leading low-code/no-code software development platform like Salesforce and analytics platform like Tableau and Power BI.
FTAs can progressively grow into the roles of Business Analyst, Senior Business Analyst, Project Lead and Program manager.
More Info
- Department: Enabler
- Location: Bangalore, Karnataka, India
- Years of Experience: 0 - 1 years