Work Timings: 10:00 AM 7:00 PM Working Days: Monday Saturday Work Mode: 100% Work from Office Location: Lower Parel, Mumbai About IIDE: IIDE is Indias leading digital business school, offering industry-relevant programs in digital marketing, AI, and business.

With a solid focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in todays digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support.

With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role: As an Associate Academic Counselor at IIDE, Lower Parel, you will play a pivotal role in guiding prospective students through their educational journey.

This role involves counseling students on IIDEs digital marketing courses, mentoring junior counselors, managing student communications, and contributing towards sales targets while ensuring a high standard of student experience and engagement.

You will provide career guidance, address student and parent queries, support course enrollments, and collaborate with internal teams to maintain excellent counseling standards across the admissions process.

What You'll Do: Student Counseling & Guidance: Counsel students on IIDEs digital marketing programs, helping them select the right course based on their interests, career aspirations, and goals.

Communicate with students and parents both in-person and over calls to address queries and guide them through available course options.

Provide career guidance and support students throughout their decision-making and learning journey.

Mentorship & Team Collaboration: Mentor and support junior counselors to strengthen counseling capabilities and improve performance.





Assist in onboarding and training new team members to maintain consistency across the counseling team.

Collaborate with internal stakeholders to ensure a seamless student experience.

Target Achievement & Reporting: Consistently achieve daily, weekly, and monthly counseling and enrollment targets.

Track lead conversions, maintain follow-ups, and calculate conversion rates for improved performance.

Utilize CRM tools and sales automation systems to generate reports, monitor sales performance, and improve efficiency.

Meet defined KPIs, including: Minimum 6080 connected calls per day 23 hours of average active talk time per day Consistent achievement of weekly revenue targets aligned with batch requirements Additional Duties: Handle complex student concerns, escalations, and larger student groups as required.

Take ownership of additional responsibilities aligned with senior counseling requirements.

Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are: Must-Have: 12 years of experience in counseling or sales, preferably in the EdTech industry.

Fluent written and spoken English with robust communication abilities.

Excellent interpersonal skills, active listening, and the ability to engage, guide, and inspire students.

Interest and experience in educational counseling and sales with a goal-oriented mindset.

Familiarity with CRM systems and sales automation tools.

Candidate must be residing in Mumbai.

Should Have:



Strong multitasking and prioritization abilities in a fast-paced work environment.

Demonstrated leadership potential with the willingness to take on additional responsibilities as the role evolves.

Ability to mentor peers and contribute positively to team performance.

Nice to Have: Prior experience working in an EdTech company, especially in student counseling or admissions sales.

Certifications or working knowledge in digital marketing or educational counseling.

Why Join IIDE?

Work with one of Indias fastest-growing digital education brands Gain exposure to student counseling, admissions, and revenue-driven growth functions Be part of a collaborative and high-performance work environment Market-competitive salary and opportunities for professional growth and career advancement Contribute to shaping students career journeys in the digital-first economy Who Youll Thrive As Youre someone who: Enjoys interacting with students and helping them make informed career decisions Has a strong passion for education, counseling, and sales Thrives in a target-driven and fast-paced environment Is proactive, empathetic, and solution-oriented while handling student queries Enjoys mentoring others and contributing to team success

1-3 years
Required Experience and Qualifications: 10 years of work experience in sales Must have managed a team of 30+ Excellent communication and management skills Deep understanding of conversion rates Strong sales orientation and customer focus Working knowledge of CRMs and Sales automation tools Must be proficient in MS-Office Great objection handling skills Expected KPIs Maintaining hygiene in lead funnel to arrive at desired sales Improving and maintaining sales conversion rates Monitoring calls and sales counselors’ productivity.

Ensuring team productivity is at its highest to achieve monthly targets

Required Skill Profession

Sales And Related

📌 Education Counselor (Mumbai)
🏢 iide
📍 Mumbai