Hiring: NDR Calling Executive (Non-Delivery Report Follow-up)

Location: Faridabad, Haryana
Role Type: Full-time

We are looking for enthusiastic and proactive individuals to join our team as an NDR Calling Executive. If you enjoy customer interaction, problem-solving, and working in a fast-paced environment, this opportunity is for you!

About the Role

As an NDR Calling Executive, you will play a key role in ensuring smooth delivery operations by resolving non-delivery issues and coordinating with customers and logistics teams.

Key Responsibilities

- Connect with customers regarding undelivered shipments
- Understand and resolve delivery issues
- Coordinate with logistics & courier teams
- Maintain records of customer interactions and updates
- Provide timely feedback to operations team

What We’re Looking For

- Strong communication skills (Hindi & English)
- Customer-focused approach
- Problem-solving attitude
- Basic knowledge of MS Excel




- Good attention to detail
- Team player mindset

Why Join Us?

- Hands-on experience in logistics & operations
- Skill development in communication & customer handling
- Growth opportunities in operations & supply chain
- Supportive and energetic work environment

Eligibility

- Graduate or pursuing graduation (any stream)
- Freshers can apply
- Experience in telecalling/customer support is a plus

Apply Now

Start your career in a growing industry and make an impact in customer experience!

Interested candidates can share their CV [email protected] or DM for more details.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 NDR Executive (Faridabad)
🏢 Shipclues Technologies
📍 Faridabad