Company: Winisto Global LLP
Job Title: Customer Support Executive
Job Type: Full-time
Work Mode: Work From Office
Locations: Vijay Nagar, Indore & MP Nagar Zone, Bhopal
Job Description
Winisto Global LLP is hiring enthusiastic and customer-focused Customer Support Executives for our Indore and Bhopal offices. We are looking for candidates with excellent communication skills who can provide exceptional customer service and resolve customer queries professionally.
Freshers are encouraged to apply. If you have a positive attitude, good communication skills, and are eager to build your career in customer support, we'd love to hear from you.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries in a professional and timely manner.
- Provide accurate information about products and services.
- Maintain customer records and call logs.
- Follow company processes and quality standards.
- Escalate complex issues to the appropriate department.
- Deliver excellent customer service and ensure customer satisfaction.
Required Skills
- Good verbal communication skills in English and Hindi.
- Basic computer knowledge (MS Office, Email, Internet).
- Strong listening and problem-solving skills.
- Positive attitude and willingness to learn.
- Ability to work in a team and under pressure.
Eligibility
- Qualification: 12th Pass / Graduate (Any Stream)
- Experience: Freshers & Experienced Candidates Welcome
- Age: 18–32 Years
- Male & Female Candidates Can Apply
Salary & Benefits
- Salary: ₹12,000 – ₹16,000 (In-Hand)
- PF & ESIC Perks
- Performance-Based Incentives
- Training & Career Growth Opportunities
- Friendly Work Environment