We are a professional Loan Collection Agency providing collection and recovery support services to banks and financial institutions. We are hiring motivated and confident Telecaller Executives to handle customer communication and collection follow-ups.
Job Summary
The Telecaller Executive will be responsible for calling customers regarding pending loan payments, follow-ups, payment reminders, and maintaining proper call records.
Key Responsibilities
- Make outbound calls to customers for loan payment follow-ups.
- Remind customers about overdue EMIs and pending payments.
- Maintain proper call records and update customer information.
- Handle customer queries professionally.
- Coordinate with collection and field teams when required.
- Achieve daily calling and collection targets.
- Maintain confidentiality of customer information.
Required Skills
- Good communication and convincing skills.
- Basic computer knowledge.
- Ability to handle customer conversations professionally.
- Strong follow-up and negotiation skills.
- Ability to work under pressure and achieve targets.
Qualification
- Minimum 12th Pass / Graduate.
- Experience in telecalling, collections, or customer service preferred.
- Freshers with positive communication skills can also apply.