Company: Bharat Kumar & Co. Pvt. Ltd.
Location: Kolkata
Job Type: Full time
Work Mode: Work from Office

Key Responsibilities

- Manage day-to-day customer communication through calls, emails, and WhatsApp.
- Handle client inquiries, quotations, follow-ups, and order coordination.
- Maintain customer records, interactions, and updates in CRM/software.
- Coordinate with sales, dispatch, and accounts teams for order status and client requirements.
- Build and maintain strong relationships with existing customers.
- Follow up on pending payments, dispatch schedules, and client feedback where required.
- Resolve client concerns by coordinating with internal departments.
- Prepare reports on customer follow-ups, leads, and order updates.
- Ensure timely response and smooth customer servicing throughout the sales cycle.

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

- CRM: 1 year (Required)

Location:

- Kolkata, West Bengal (Required)

Work Location: In person

📌 CRM Executive (Kolkata)
🏢 BHARAT KUMAR
📍 Kolkata