Big Star Cafe is a premium specialty coffee and culinary destination in Nanakramguda, Financial District, Hyderabad.
Role Overview:
We are hiring a hands-on Floor Manager / Shift Supervisor to oversee shift operations, lead our floor team, ensure table pacing, and maintain service standards.
Key Responsibilities:
- Floor Leadership: Direct shift workflow, manage table turnarounds, and maintain service quality during peak hours.
- Staff Roster & Supervision: Supervise floor captains, enforce grooming standards, and handle guest escalations.
- Audits & Cash Desk: Oversee opening/closing checklists and daily till reconciliations.
- Stock Monitoring: Track daily floor operational consumables, cutlery, and guest-service supplies.
Candidate Qualifications:
- 2 to 4 years of shift management experience in premium cafes or restaurants.
- Solid spoken English communication skills.
- Leadership agility in fast-paced operational environments.