Shift Timings - US Shift - 6 PM - 3 AM

Job Location - Chennai (Work From Office)

Job Brief

We are looking for an Account Manager to create long-term, trusting relationships with our

customers. The Account Manager’s role is to oversee a portfolio of assigned customers,

develop new business from existing clients and actively seek new sales opportunities.

Responsibilities

-
Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and

executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs

and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external

stakeholders

- Develop new business with existing clients and/or identify areas of improvement to meet

sales quotas

- Forecast and track key account metrics (e.g. quarterly sales results and annual

forecasts)





- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed.

Requirements and Skills

-
Proven work experience as an Account Manager, Key Account Manager, Sales Account

Manager, Junior Account Manager or relevant role

- Demonstrable ability to communicate, present and influence key stakeholders at all

levels of an organisation, including executive and C-level

- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS

Office (particularly MS Excel)

- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while

maintaining sharp attention to detail

- Excellent listening, negotiation and presentation abilities
- Solid verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field

📌 Account Manager (Chennai)
🏢 SURVEYSPARROW PRIVATE
📍 Chennai