- Upload invoices and supporting documents to customer/vendor portals as per client requirements.
- Verify invoice details for accuracy before submission.
- Ensure invoices are submitted within specified timelines.
- Monitor invoice status and resolve portal submission errors.
- Maintain records of uploaded invoices and submission confirmations.
- Visit client locations when necessary to facilitate approval processes, resolve discrepancies, and submit required documentation.
- Coordinate with Accounts, Billing, Sales, and Operations teams for invoice-related queries.
- Follow up on rejected invoices and ensure timely resubmission.
- Generate and maintain invoice submission reports and trackers.
- Proactively follow up with customers for outstanding payments and support collection activities to ensure timely receipt of funds.
- Assist in payment tracking and reconciliation activities when required.