Key Responsibilities:

- Processes client transaction requests and reviews transactions for accuracy completeness and adherence to all internal and external policies and procedures
- Partners with client associate in working through complex processing issues to ensure timely completion
- Develops a working knowledge of client s processing systems group policies and procedures
- Builds knowledge to processing transactions with the goal to demonstrate full proficiency in all brokerage and manual fund functions designated under respective training path
- Maintains balance between quality and productivity to meet department standards
- Stays current following procedural updates or technology enhancements
- Adheres to standard workflows and actively participates in meetings and training
- Consistently leverages online resources to independently meet challenges
- Processes rejected transactions and works with clients to clarify incomplete or invalid paperwork
- Works collaboratively to complete complex processing issues and exhibits sense of urgency and accountability that requests are completed in a timely manner

📌 Senior Process Executive (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru