Job Description

MS Dynamics 365 CRM - Technical Consultant - 9318

Job Location: Pune, Noida, Chennai, Hyderabad, Bangalore

Location Flexibility: Multiple Locations in Country

Req Id: 9318

Posting Start Date: 6/30/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Title: MS Dynamics 365 CRM - Technical Consultant - 9318

Shift: UK Shift (2 pm-11 pm)

Work Mode: Hybrid

Total/Relevant Exp: 7+/ 5+ yrs

Job Description:

MS Dynamics 365 CRM Consultant

Role Summary

5 to 7 years of experience in Microsoft Dynamics 365 CE (CRM) – Sales, or Customer Service, hands on in C#, .NET, JavaScript, Plugins, Workflows, Power Platform (Power Apps, Power Automate)

Key Responsibilities

- Implement and customize Dynamics 365 Sales & Customer Service
- Configure entities, forms,



views, dashboards, BPFs, and security roles
- Work on case management, SLAs, queues, and sales processes
- Develop Power Apps (model‑driven/canvas) and Power Automate flows
- Gather business requirements and translate them into CRM solutions
- Support integrations with Outlook, Teams, SharePoint, and third‑party systems
Provide UAT, go‑live, and post‑go‑live support

- Required Skills

- 5+ years of Dynamics 365 CRM (CE) experience
- Strong knowledge of Sales & Customer Service modules
- Hands‑on experience with Power Apps, Power Automate, Dataverse
- Good understanding of CRM security and data model
Strong communication and stakeholder management skills

- Soft Skills

- Solid communication and stakeholder management skills
- Ability to work independently and lead solution discussions
- Problem‑solving mindset with attention to detail
- Experience working in Agile delivery models

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

📌 MS Dynamics 365 CRM - Technical Consultant - 9318 (Pune)
🏢 Fujitsu
📍 Pune