Job Summary:

We are looking for a proactive and customer-focused Customer Relationship Executive with 2+ years of experience in the IT industry.

Key Responsibilities:

- Act as the first point of contact for customer inquiries, complaints, and feedback.
- Build and maintain positive relationships with new and existing
- customers.Coordinate with internal departments (sales, technical, accounts, etc.) to resolve customer issues quickly.
- Follow up with customers to ensure their satisfaction and promote repeat business.

Required Skills & Qualifications:

- Master’s degree in IT, Computer Science, or related field (preferred).
- 2+years of experience in customer service, client relations, or sales support (freshers can apply).




- Robust problem-solving and analytical thinking abilities.
- Excellent verbal and written communication skills (in English and Tamil).
- Good listening, problem-solving, and interpersonal skills.
- Basic computer knowledge (MS Office, CRM tools preferred).

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Education:

- Master's (Required)

Experience:

- Customer relationship management: 1 year (Required)

Language:

- English (Required)
- Hindi (Preferred)

Location:

- Madurai, Tamil Nadu (Madurai) (Required)

Work Location: On the road

📌 Customer Relationship Executive (1+Years) (Madurai)
🏢 ETPL
📍 Madurai