Role description
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .
Summary:
UST is looking for Zuora Engineers
The Opportunity:
Experience: 8+ Years
Location: Trivandrum, Kochi, Chennai, Bangalore, Pune, Noida
Job Summary
We are seeking an experienced Zuora Engineer with expertise in Zuora Billing, Zuora Payments, and subscription billing solutions. The ideal candidate will have hands-on experience in designing, implementing, and supporting enterprise-grade billing and payment solutions. This role involves working closely with business stakeholders, leading integrations, optimizing payment operations, and ensuring seamless subscription lifecycle management.
Key Responsibilities
Zuora Billing & Payments
- Configure, implement, and support Zuora Billing, Zuora Payments, and Collections modules.
- Design and optimize subscription billing models, invoicing, recurring billing, and payment schedules.
- Manage payment runs, refunds, chargebacks, write-offs, reconciliations, and collections processes.
- Support subscription lifecycle activities including renewals, amendments, upgrades, and cancellations.
- Configure payment methods, automated payment processing, and collection workflows.
Solution Design & Development
- Design and implement scalable Zuora Billing and Payment solutions.
- Collaborate with business stakeholders to gather and analyze billing, payment, and revenue requirements.
- Review technical designs, solution architecture, and implementation strategies.
- Develop custom solutions and workflow automation to improve billing efficiency.
- Follow best practices for subscription management and payment operations.
Integration & Enterprise Systems
- Develop and maintain integrations between Zuora and enterprise applications such as Salesforce, ERP, CRM, and payment gateways.
- Build integrations using REST APIs, SOAP APIs, and middleware platforms.
- Configure and troubleshoot payment gateway integrations including CyberSource, Stripe, PayPal, Adyen, and Authorize.Net.
- Support data migration, system enhancements, and enterprise integration initiatives.
Operations & Support
- Monitor payment processing and resolve billing and payment-related issues.
- Perform production support, troubleshooting, and root cause analysis.
- Ensure compliance with security, governance, and audit standards.
- Identify opportunities to improve payment success rates and optimize billing operations.
- Collaborate with cross-functional teams to deliver high-quality solutions.
Required Skills
- Strong hands-on experience with Zuora Billing and Zuora Payments.
- Good understanding of subscription management and recurring billing models.
- Experience in payment processing, collections, refunds, chargebacks, and reconciliation.
- Knowledge of Zuora workflows, object model, and configuration.
- Experience integrating Zuora with Salesforce, ERP, CRM, and payment gateway platforms.
- Hands-on experience with REST APIs, SOAP APIs, and middleware integrations.
- Familiarity with payment gateways such as PayPal, Stripe, CyberSource, Adyen, and Authorize.Net.
- Strong understanding of Accounts Receivable processes.
- Experience in production support, incident management, and troubleshooting.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively with cross-functional teams in an Agile environment.
Preferred Skills
- Experience with enterprise billing and revenue operations.
- Knowledge of workflow automation and data migration.
- Understanding of financial systems and ERP integrations.
- Exposure to cloud-based SaaS subscription platforms.
- Experience working in Agile/Scrum development environments.
What we believe:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honour our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Chance Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
- To support and promote the values of UST.
- Comply with all Company policies and procedures
Skills
Accounts Receivable, PayPal, ERP
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
📌 Zuora Developer (Chennai)
🏢 UST
📍 Chennai