Job Overview

We are looking for a smart, well-presented, and customer-focused Front Office Executive / Receptionist to join our healthcare team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage front desk operations efficiently in a fast-paced clinical environment.

As the first point of contact for visitors and clients, the candidate should create a welcoming experience while handling appointments, calls, and administrative coordination professionally.

Key Responsibilities

- Welcome and assist visitors, clients, and guests in a professional and friendly manner
- Handle incoming phone calls, WhatsApp inquiries, and appointment bookings efficiently
- Manage front desk operations, visitor records, and appointment schedules
- Coordinate with therapists, doctors, and other departments for smooth client flow
- Maintain a clean, organized, and presentable reception area
- Handle billing coordination, basic documentation, and data entry tasks
- Manage incoming and outgoing couriers, emails, and office communications
- Support administrative and customer service activities as assigned




- Ensure excellent client experience and professional communication at all times

Required Skills

- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Positive customer handling and front desk management skills
- Basic computer proficiency (MS Office, Excel, Email, WhatsApp)
- Ability to multitask and work in a fast-paced environment
- Good organizational and time management skills
- Ability to work independently and as part of a team
- Strong problem-solving and coordination abilities

Preferred Qualifications

- Any Degree / Graduation
- Previous experience in Reception, Front Office, Customer Service, Healthcare Reception, Clinic Coordination, or Administrative roles preferred
- Freshers with good communication skills can also apply

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off

Experience:

- total work: 1 year (Required)

Work Location: In person

📌 Front Office Executive (Receptionist) (Malappuram)
🏢 Moveaze Physiotherapy and Rehabilitation Center
📍 Malappuram