Chat Associate (or Chat Support Representative) provides real-time, text-based customer service, resolving inquiries, complaints, and technical issues via live chat or messaging platforms. Key responsibilities include handling multiple, simultaneous chats, using CRM tools for documentation, and offering quick, accurate solutions in line with company SOPs to ensure high customer satisfaction
Job Types: Full-time, Fresher
Pay: ₹10,021.77 - ₹48,541.01 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid time off
Work Location: In person
📌 Chat associate (Chennai)
🏢 shopping zone india tv
📍 Chennai
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