- Develop and implement marketing strategies to promote products and services.
- Identify new business opportunities and generate leads.
- Meet customers, for business development.
- Conduct product presentations, demonstrations, and promotional activities.
- Prepare quotations, proposals, and sales reports.
- Achieve sales targets and maintain customer satisfaction.
- Coordinate with management for pricing, branding, and promotional campaigns.
Service Engineering Responsibilities
- Install, test, and commission equipment/machines at customer sites.
- Diagnose technical issues and provide troubleshooting support.
- Perform preventive and breakdown maintenance services.
- Train customers on product operation and maintenance.
- Maintain service records and technical documentation.
- Coordinate with technical and production teams for issue resolution.
- Ensure timely after-sales support and customer satisfaction.
- Handle warranty and service-related complaints effectively.
Required Skills
- Solid communication and interpersonal skills
- Technical troubleshooting and problem-solving ability
- Sales and negotiation skills
- Customer relationship management
- Knowledge of marketing techniques and service operations
- Ability to travel for client visits and service support
- Computer proficiency (MS Office, CRM software, reporting tools)
Educational Qualification
- Diploma/B.E./B.Tech in Mechanical, Electrical, Instrumentation, or related engineering field.
- MBA/Marketing qualification preferred (optional).
Experience
- 2–5 years of experience in marketing, technical sales, or service engineering.
- Experience in industrial products/equipment/service support preferred.
Key Performance Indicators (KPIs)
- Sales growth and target achievement
- Customer satisfaction level
- Service response and resolution time
- Client retention and business development
- Number of successful installations/services completed
Working Conditions
- Frequent field visits and client interaction
- Travel S required.
- Coordination with sales, service, and technical departments
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Work from home