- Maintain accurate customer records in the system.
- Achieve daily and monthly calling and lead generation targets.
- Resolve customer queries or escalate them to the concerned department.
- Coordinate with the Sales and Service teams to ensure customer satisfaction.
- Prepare daily call reports and update management on progress.
Eligibility
- Qualification: Plus Two / Any Degree.
- Experience: Freshers can also apply. Prior telecalling, customer service, or sales experience is an added advantage.
- Good communication skills in Malayalam. Knowledge of English is preferred.
- Basic computer knowledge (MS Office and email).
Skills Required
- Excellent verbal communication and interpersonal skills.
- Customer-oriented approach.
- Good listening and convincing abilities.
- Positive attitude and willingness to learn.
- Ability to work under pressure and achieve targets.
- Strong organizational and time management skills.