Janki Mercantile LLP is seeking a dedicated and detail-oriented Sales Coordinator to support our sales team. The ideal candidate will handle sales-related administrative tasks, assist in client communication, and ensure smooth coordination between departments to drive customer satisfaction and company growth.
Key Responsibilities:
- Coordinate with customers and the sales team for order processing and follow-ups
- Handle inquiries via phone, email, and messages professionally
- Maintain and update sales records, reports, and customer databases
- Support the preparation of quotations, invoices, and delivery schedules
- Follow up on payments and dispatches with clients and internal teams
- Assist in preparing sales presentations and documents as needed
- Ensure timely communication and problem resolution with clients
Requirements:
- Minimum qualification: Graduate (preferred)
- Good communication skills in English and Hindi
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Ability to multitask and work in a quick-paced environment
- Prior experience in a sales support or coordinator role is a plus