Function: Business Support / Techno-Functional
Location: Hyderabad
Role: Team Lead
Job Description
Purpose of the Role
This role is responsible for ensuring compliance with Quality Systems by evaluating, testing, and validating software and IT services to maintain high standards in product and service quality.
Key Responsibilities
Ensure compliance with quality regulations and processes.
Debug problems in QA and production environments.
Analyze quality data regularly and suggest actions based on findings.
Maintain a log of quality reports and documentation.
Develop comprehensive test plans and test cases.
Conduct system testing and communicate results/issues to relevant teams.
Collaborate with the technical team to integrate quality standards into the product/service.
Work with stakeholders to measure and drive improvements in quality metrics.
Skills & Competencies Required
Technical Skills
Solid understanding of quality assurance methodologies and standards.
Experience in implementing Quality Systems.
Ability to apply statistical methods to solve complex problems.
Knowledge of compliance and regulatory standards.
Soft Skills
Strong interpersonal skills.
Creative and solution-oriented mindset.
Excellent communication skills.
Meticulous approach with high attention to detail.