Project Role: Custom Software Engineering Lead
Project Role Description: Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills: Amazon Connect
Valuable to have skills: NA
Minimum: 5 year(s) of experience is required
Educational Qualification: 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The position focuses on establishing development standards and ensuring that the software produced meets high benchmarks for quality, scalability, and performance. Collaboration with various stakeholders to align technical efforts with business goals is a key aspect of daily activities, fostering an environment of innovation and continuous improvement.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of architectural strategies to support evolving business needs.
- Mentor and support team members to enhance their technical skills and professional growth.
- Coordinate cross-functional efforts to ensure seamless integration and delivery of software components.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Strong knowledge of cloud-based contact center solutions and their integration with enterprise systems.
- Experience in designing scalable and high-performance software architectures.
- Ability to enforce coding standards and best practices to maintain code quality.
- Skilled in troubleshooting complex technical issues and providing effective resolutions.
- Excellent communication skills to facilitate collaboration across diverse teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Connect.
- This position is based at our Pune office.
- A 15 years full time education is required.