Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must Have Skills:
- Oracle Planning and Budgeting (EPBCS)
Good to Have Skills:
- NA
Experience Requirements:
- Minimum 7.5 year(s) of experience is required.
Educational Qualification:
- 15 years full time education.
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications that support business functions. The position demands continuous monitoring, investigation, and collaboration to maintain system integrity and performance, contributing to the overall efficiency and reliability of the organization's technology infrastructure.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to streamline support processes and improve response times.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Planning and Budgeting (EPBCS).
- Strong analytical and problem-solving abilities related to Oracle Planning and Budgeting environments.
- Experience in troubleshooting and resolving complex application issues within enterprise planning systems.
- Ability to collaborate effectively with cross-functional teams to deliver timely solutions.
- Familiarity with system monitoring tools and performance tuning in Oracle Planning and Budgeting contexts.
Additional Information:
- The candidate should have a minimum of 8 years of experience in Oracle Planning and Budgeting (EPBCS).
- This position is based at our HDC3C - SEZ location.
- A 15 years full time education is required.