Job description:

Job Description – Kiosk Manager / Store Manager (Retail Industry)

Position: Kiosk Manager / Store Manager

Industry: Retail

Location : DLF Summit Plaza sector 54 Gurgaon

Employment Type:

Full-Time

Job Summary:

We are looking for an energetic and responsible Kiosk Manager / Store Manager to oversee daily retail operations, manage staff, ensure excellent customer service, and achieve sales targets. The ideal candidate should have robust leadership skills, retail experience, and the ability to maintain smooth store operations.

Key Responsibilities:Store Operations

Manage day-to-day kiosk/store operations efficiently

Ensure the store is clean, organized, and visually appealing

Maintain proper stock levels and coordinate inventory management

Monitor billing, cash handling, and daily sales reporting

Ensure compliance with company policies and procedures

Sales & Customer Service

Achieve daily, weekly, and monthly sales targets

Provide excellent customer service and resolve customer complaints professionally

Promote products and upsell to customers

Build and maintain strong customer relationships

Team Management

Supervise and guide sales staff





Prepare staff schedules and manage attendance

Train team members on product knowledge and customer handling

Motivate employees to improve performance and productivity

Inventory Management

Track stock movement and coordinate replenishment

Conduct regular stock audits

Prevent inventory loss and damage

Eligibility Criteria:

Graduate or Undergraduate

Experience in retail/store management preferred

Good communication and leadership skills

Basic computer and billing software knowledge

Ability to work in rotational shifts

Required Skills:

Leadership & team handling

Customer relationship management

Sales and target achievement

Problem-solving ability

Communication and interpersonal skills

Time management

Benefits:

Incentives & performance bonuses

Career growth opportunities

Training & development

Employee discounts (if applicable)

Benefits:

Health insurance

Provident Fund

Pay: ₹22,000.00 - ₹32,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Retail Store Manager (Gurugram)
🏢 Team HR
📍 Gurugram