Job Title: Executive – Logistics Department: Operations & Logistics Location: Gurugram Reporting To: Logistics Manager / Operations Head Experience Required: 1–3 Years Industry: Retail / POSM / BTL Marketing / Logistics Job Description We are looking for a proactive and detail-oriented Executive – Logistics to support day-to-day logistics operations, including order pickups, dispatch coordination, delivery tracking, and vendor coordination. The candidate should be capable of handling logistics activities efficiently in a fast-paced workplace. Key Responsibilities 1. Order Pickup & Delivery Coordination ● Coordinate timely pickups from vendor locations. ● Track dispatches and ensure smooth deliveries to clients/sites. ● Follow up with vendors and delivery partners for status updates. ● Resolve basic operational issues related to pickup and delivery delays. ● Ensure timely dispatch of materials as per client timelines. ● Monitor shipment movement and coordinate for successful deliveries. 2. Dispatch Management ● Handle end-to-end dispatch coordination for all client orders. ● Prepare dispatch schedules and coordinate with warehouse/vendors. ● Ensure proper packaging, labeling, and dispatch documentation. ● Coordinate with transporters/courier partners for timely shipment movement. ● Maintain dispatch records, PODs (Proof of Delivery), and shipment status updates. 3. RTO & NDR Management ● Monitor and manage RTO (Return to Origin) shipments. ● Handle NDR (Non-Delivery Reports) and coordinate for re-attempts or resolution.



● Coordinate with delivery partners and internal teams to reduce RTO cases. ● Maintain RTO/NDR records and share regular reports with management. ● Identify recurring delivery issues and support in implementing corrective actions. 4. Logistics Operations Support ● Assist in route planning and transportation coordination. ● Support the team in reducing delivery delays and operational costs. ● Coordinate with transport vendors for vehicle arrangements and dispatch schedules. ● Ensure timely movement of materials between vendors, warehouses, and client locations. 5. Vendor Coordination ● Maintain regular communication with courier and logistics partners. ● Support onboarding documentation for new vendors and delivery partners. ● Ensure vendors follow company timelines and operational standards. ● Coordinate with suppliers and transport vendors for smooth execution. 6. Reporting & Documentation ● Maintain daily logistics MIS reports and delivery records. ● Update shipment tracking sheets and operational dashboards. ● Share regular updates with reporting managers and internal teams. ● Maintain dispatch, RTO, and NDR reports for operational review. 7.



Team & Internal Coordination ● Coordinate with operations, procurement, and client servicing teams for smooth execution. ● Ensure proper communication regarding dispatch schedules and delivery timelines. ● Support internal teams with logistics planning and execution updates. 8. Compliance & Safety ● Ensure safe handling and transportation of materials. ● Follow company logistics and safety guidelines during operations. ● Ensure compliance with operational processes and documentation standards. 9. Operations Management ● Coordinate with vendors, suppliers, and internal teams for smooth project execution. ● Manage order processing, production follow-ups, and dispatch schedules. ● Ensure timely execution of client requirements as per committed timelines. ● Monitor quality checks before dispatch. ● Maintain operational MIS reports and daily status updates. ● Handle procurement coordination and material tracking. ● Support client servicing team in operational execution. Desired Profile ● Bachelor’s degree in any discipline (Logistics/Supply Chain preferred). ● 1–3 years of logistics or operations experience. ● Basic knowledge of transportation, dispatch coordination, RTO & NDR handling. ● Good communication and coordination skills. ● Familiarity with Excel, MIS reporting, and logistics tracking tools. ● Ability to work under pressure and manage multiple tasks efficiently. ● Positive attitude and problem-solving approach.

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📌 Logistic Executive (Gurugram)
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📍 Gurugram