ServiceNow IRM Developer

Job Summary

We are looking for an experienced ServiceNow IRM Developer with 6–8 years of ServiceNow development experience, including a minimum of 3+ years of hands-on experience in ServiceNow Integrated Risk Management (IRM/GRC). The ideal candidate will have strong expertise in designing, developing, and implementing ServiceNow IRM solutions with deep knowledge of Risk Management, Policy & Compliance, Audit Management, and ServiceNow platform development.

The role requires hands-on experience with JavaScript, Glide APIs, Flow Designer, integrations, and platform customization to deliver scalable enterprise risk and compliance solutions.

Key Responsibilities

- Design, develop, configure, and customize ServiceNow IRM/GRC applications.
- Implement and enhance ServiceNow IRM modules, including:
- Risk Management
- Policy & Compliance
- Audit Management
- Vendor Risk Management
- Configure risk registers, risk scoring models, control frameworks, issue management, questionnaires, and compliance workflows.
- Develop server-side and client-side components using JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Build and maintain Flow Designer workflows, approvals, notifications, and automation solutions.
- Develop REST/SOAP integrations using IntegrationHub, JSON, XML, and third-party APIs.
- Customize forms, workspaces, UI components, and data models to support IRM business requirements.
- Configure CMDB and CSDM components relevant to IRM implementations.
- Create reports, dashboards, and Performance Analytics to support governance, risk, and compliance reporting.
- Collaborate with business stakeholders, architects, and functional consultants to deliver scalable solutions.




- Participate in solution design, code reviews, testing, deployment, and production support.
- Ensure adherence to ServiceNow development best practices, governance, and upgrade-safe customizations.

Required Technical Skills

- 6–8 years of ServiceNow development experience.
- Minimum 3+ years of hands-on ServiceNow IRM/GRC implementation experience.
- Strong expertise in:
- ServiceNow IRM / GRC
- Risk Management
- Policy & Compliance
- Audit Management
- Vendor Risk Management
- Strong ServiceNow development skills including:
- JavaScript
- Glide API
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- ACLs
- Flow Designer
- IntegrationHub
- Experience with REST/SOAP APIs, JSON, XML, and enterprise integrations.
- Experience with CMDB, CSDM, and data modeling.
- Knowledge of Service Portal or Workspace customization is an advantage.
- Solid understanding of ITSM and SecOps modules.
- Familiarity with Agile/Scrum methodology, Update Sets, Git, and CI/CD practices.

Preferred Qualifications

- Experience working in BFSI or other regulated industries.
- Understanding of enterprise architecture and system integrations.
- Exposure to cloud platforms and data transformation.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.

Preferred Certifications

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist – Risk & Compliance (CIS-RC)
- ServiceNow Certified Implementation Specialist – Vendor Risk Management (preferred)

Experience

- 6–8 years of ServiceNow development experience.
- Minimum 3+ years of dedicated ServiceNow IRM/GRC implementation experience.

📌 ServiceNow IRM Developer (Indore)
🏢 InfoBeans
📍 Indore