Job Description

- Install, upgrade, support and troubleshoot Windows 7, Windows 10 & Microsoft Office (2007 to 2022 & O365) and other authorized desktop applications.

- Installation and maintenance of Desktops and Laptops in workgroup and domain model.

- Implementing, managing, monitoring and troubleshooting hardware devices and drivers.

- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.

- Customize desktop hardware to meet user specifications and site standards

- Installation and troubleshooting of client applications

- Handling IT asset stock and maintain IT inventory records.

- Installation and configuration of Outlook and troubleshooting mail problems.

- Installation of Antivirus and troubleshooting virus related problems.

- Troubleshooting of general networking issues.

- Handling remote desktop connection thorough VNC, anydesk, ammyy admin, Team Viewer etc.

- Installation of Active directory tool and work on it.





- Replacing faulty motherboards, SMPS, RAM, HDD, CD-ROM etc.

- Provide L1 support, Remote support, co-ordination with users

Requirements
Required Skills & Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 1–3 years of experience in IT project coordination or project support Basic understanding of IT systems, software development, or infrastructure Familiarity with project management tools Robust organizational and time-management skills Excellent written and verbal communication skills Ability to work with cross-functional teams Preferred Qualifications Experience working in enterprise or multi-project environments Key Competencies Attention to detail Problem-solving skills Stakeholder coordination Documentation and reporting Ability to manage multiple priorities Reporting To IT Project Manager

📌 Desktop Support Engineer (India)
🏢 Indus Systems & Services
📍 India