Task Description:
- Resolve issues and address requests related to our APAMA and Mash Zone solution.
- Provide on-call standby support during nights, weekends and global bank holidays, in case of emergencies, and on-line work during bank holidays in IN & MY.
- Act as Recovery Manager in case of emergency, coordinating teams and BU colleagues towards timely resolution, following the agreed communication protocols.
- Regularly attend in presence in the office in Chennai, to collaborate with the other team members.
- Actively participate to all operational calls.
- Proactively take over unassigned ITSM work (incidents, problems, changes, security) as well as work assigned to teammates on planned or unplanned leave. Proactively report generalised issues to the manager.
- Monitor the vulnerabilities and resolve them in time.
- Ensure documentation is up to date and email requests to the group are not left unattended.
Work Result: 100% assigned tickets drove to resolution, 100% emergency calls attended, all vulnerabilities addressed in time.
Skill Area: Integration & Middleware
Technology: SAG Apama
Proficiency - Technology: Expert
Secondary Skill Area: Integration & Middleware
Secondary Technology: Terra Cotta
Proficiency - Secondary Technology: A

Responsibilities

Task Description:
- Resolve issues and address requests related to our APAMA and Mash Zone solution.
- Provide on-call standby support during nights, weekends and global bank holidays, in case of emergencies, and on-line work during bank holidays in IN & MY.
- Act as Recovery Manager in case of emergency, coordinating teams and BU colleagues towards timely resolution, following the agreed communication protocols.
- Regularly attend in presence in the office in Chennai, to collaborate with the other team members.
- Actively participate to all operational calls.
- Proactively take over unassigned ITSM work (incidents, problems,



changes, security) as well as work assigned to teammates on planned or unplanned leave. Proactively report generalised issues to the manager.
- Monitor the vulnerabilities and resolve them in time.
- Ensure documentation is up to date and email requests to the group are not left unattended.
Work Result: 100% assigned tickets drove to resolution, 100% emergency calls attended, all vulnerabilities addressed in time.
Skill Area: Integration & Middleware
Technology: SAG Apama
Proficiency - Technology: Expert
Secondary Skill Area: Integration & Middleware
Secondary Technology: Terra Cotta
Proficiency - Secondary Technology: A

Qualifications

Task Description:
- Resolve issues and address requests related to our APAMA and Mash Zone solution.
- Provide on-call standby support during nights, weekends and global bank holidays, in case of emergencies, and on-line work during bank holidays in IN & MY.
- Act as Recovery Manager in case of emergency, coordinating teams and BU colleagues towards timely resolution, following the agreed communication protocols.
- Regularly attend in presence in the office in Chennai, to collaborate with the other team members.
- Actively participate to all operational calls.
- Proactively take over unassigned ITSM work (incidents, problems, changes, security) as well as work assigned to teammates on planned or unplanned leave. Proactively report generalised issues to the manager.
- Monitor the vulnerabilities and resolve them in time.
- Ensure documentation is up to date and email requests to the group are not left unattended.
Work Result: 100% assigned tickets drove to resolution, 100% emergency calls attended, all vulnerabilities addressed in time.
Skill Area: Integration & Middleware
Technology: SAG Apama
Proficiency - Technology: Expert
Secondary Skill Area: Integration & Middleware
Secondary Technology: Terra Cotta
Proficiency - Secondary Technology: A

📌 DevSecOps Engineer (India)
🏢 Terrabit Consulting- India
📍 India