We are hiring an Operations Executive to support daily service delivery across dog training, boarding, sitting, host/sitter onboarding and pet taxi. This is a junior operations role for candidates who are robust in scheduling, follow-ups, provider coordination, customer communication and daily order execution.

Key Responsibilities

• Plan and schedule daily service orders for dog training, boarding, sitting, host/sitter onboarding and pet taxi.

• Ensure assigned orders are completed or rescheduled as per customer preference with minimum delay.

• Coordinate with trainers, hosts, sitters, groomers, drivers and other service providers for daily execution.

• Onboard, verify and activate new service providers on the platform as per internal process.

• Handle customer updates, feedback collection, follow-ups, reschedules and basic issue resolution.

• Escalate urgent service issues to the manager and support closure within expected timelines.

• Identify upsell opportunities across relevant services and coordinate with sales/operations for conversion.

• Maintain daily reports on order status, cancellations, pending tasks, provider updates and customer feedback

📌 Operations Executive (Bengaluru)
🏢 Happiest Resume
📍 Bengaluru