Job Description – IVR Executive (Work From Home)

Company: Zippee

Position: IVR TELECALLER

Salary: ₹18,000 Take Home + PF + ESIC

Work Mode: Fully Remote / Work From Home

Job Responsibilities

Handle inbound and outbound customer calls through the IVR system.

Resolve customer queries and provide accurate information.

Maintain professional communication with customers.

Record and update customer interactions in the system.

Follow company processes and quality standards.

Escalate unresolved issues to the concerned team when required.

Eligibility Criteria

Minimum 12th Pass / Graduate.

Good communication skills in Hindi and English.

Basic computer knowledge and typing skills.

Ability to work independently from home.





Stable internet connection and a quiet work environment.

Key Note

This is a Work From Home position. However, candidates may be required to visit the office in exceptional circumstances such as:

Training sessions

Documentation verification

Team meetings

System-related requirements

Business or operational needs

Candidates should be willing to travel to the office whenever required by the company.

Interview Process

Virtual Interview (Online)

Office Address

Kalyan Nagar, Bengaluru, Karnataka

Juhi Pandey - (phone hidden)

📌 IVR/Telecaller (Bengaluru)
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📍 Bengaluru