o Respond to user queries via email, chat, and phone promptly and professionally
o Troubleshoot and resolve user issues related to company platform, coaching programs, subscriptions, and payments.
o Document and escalate issues to the relevant teams when necessary.
o Maintain a high level of customer satisfaction and ensure positive user experiences.
o Provide feedback to internal teams (product, content, marketing) based on user insights.
o Assist in onboarding current users and guiding them through Fittr’s programs and features.
o Maintain accurate records of interactions, issues, and resolutions.
Connect me if interested,
89620 92920 ||
[email protected]
📌 Customer Support Executive (Pune Cantonment)
🏢 Happiest Resume
📍 Pune Cantonment